Thank you for choosing our products/services. We are confident that our products/services will meet your expectations. However, if you are not satisfied with your purchase for any reason, we offer a hassle-free refund policy.
07-DAY MONEY-BACK GUARANTEE
We offer a 07-day money-back guarantee on all our products/services. If you are not satisfied with your purchase, you can request a refund within 07 days of your purchase date. We will issue a full refund of the purchase price, minus any applicable taxes or shipping fees.
To request a refund, please contact our customer service team at support@captpkumar.com Please include your order number and the reason for your refund request in your message. Our customer service team will review your request and provide you with instructions on how to proceed with the refund process.
REFUND PROCESSING TIME
Refunds will be processed within 3-5 business days of receiving your refund request. Please note that it may take up to 10 business days for the refund to reflect on your account, depending on your bank or credit card company’s processing time.
PRODUCT/SERVICE CANCELLATION
If you wish to cancel your product/service subscription, please contact our customer service team at support@captpkumar.com We will cancel your subscription and issue a refund for any unused portion of your subscription.
EXCEPTIONS
There are certain situations where we may not be able to offer a refund:
- Our products/services were used improperly or not in accordance with the instructions provided.
- Our products/services were damaged or lost after delivery.
- Our products/services were purchased from a third-party seller or distributor.
CONTACT US
If you have any questions or concerns about our refund policy, please contact us at support@captpkumar.com We will be happy to assist you with any questions you may have.